Q: How to get a price quote? A: To receive a price quote, click on "Book Now" for your desired activity. Enter your preferred date and time, and you will see the various price categories available, along with the inclusions such as transportation. After that, simply select the number of people in your group, and you're all set to get an accurate price quote.
Q: What's the minimum age for your tours? A: Most activities are suitable for children as young as 3 years old. However, for ATV activities, the minimum age for a driver is 16 years old.
Q: Do you provide transportation from my hotel/Airbnb/rental house? A: Yes, we offer transportation from anywhere in Guanacaste. Please include your accommodation details in the special instructions section during checkout. If you're outside the Guanacaste district, email us for a customized price quote.
Q: Why is there a 4-person minimum for the tour I want? A: The minimum group size ensures the tour is economically viable due to fixed transportation costs. It also guarantees an enjoyable experience. For smaller groups seeking a private tour, we can adjust the price accordingly. Please email us to discuss options.
Q: Is there a phone number I can call? A: Currently, we do not operate phone lines. Please contact us via email. You can find our email address in the upper right corner of this page, and our agents will respond promptly.
Q: How do I know the address for the activity I want? A: When you click on the activity you desire, you'll find a map under "route" that displays the location of the activity. Once your reservation is confirmed, we'll send you the exact address via email for your convenience.
Q: How do I book an activity? A: To book an activity, simply select the one you desire and click on "Book Now." Enter your preferred date and time, along with the number of people in your group. We require a small deposit to confirm your reservation, and the remaining balance is due on the day of your tour.
Q: The activity I want doesn't have a "Book Now" button. Can I still book it? A: If there's no "Book Now" button, it means the activity is currently unavailable. However, we likely have a similar option for you. Please email us, and we'll recommend the right alternative.
Q: I want to customize a tour. Can you do it? Of course! We're here to create the perfect customized tour experience just for you. Please get in touch with us via email, and let us know your preferences, interests, and any specific activities or locations you have in mind. Our team will work closely with you to design a tailor-made tour that suits your needs and ensures a memorable adventure in Guanacaste.
Q: What is your cancellation policy? A: You can find our cancellation policy in detail on our terms and conditions page. We recommend reviewing it before making a reservation.